Cancellation & Refund Policy
Thank you for choosing Nouviex Technologies for your IT service and consulting needs. We strive to provide exceptional services tailored to your specific requirements. Please take a moment to review our cancellation and refund policy.
1. Cancellation Policy
1.1 Project Initiation
- If you decide to cancel a project before it has commenced, you may request a cancellation by sending an email to info@nouviex.com or by contacting us at +91 79831 35974.
- Nouviex Technologies will assess your request on a case-by-case basis.
- Depending on the specific circumstances, we may offer a partial refund or credit towards future services. The decision will be at our discretion.
1.2 Project in Progress
- Once a project has commenced, and the first billing has been processed, cancellation is not applicable.
- We do not offer refunds or cancellations for projects in progress.
- Any outstanding fees or invoices for work completed up to the cancellation request date must be settled promptly.
2. Refund Policy
2.1 Quality Assurance
We are committed to delivering high-quality IT services and consulting. If you are dissatisfied with the quality of our work, please contact us at info@nouviex.com or +91 79831 35974, and we will make every effort to address and rectify any issues.
2.2 Billing Disputes
- If you believe there is an error in your billing statement, please contact our billing department at info@nouviex.com within 30 days of receiving the invoice.
- We will investigate the matter promptly and, if necessary, make necessary adjustments or refunds.
2.3 Exceptional Circumstances
In exceptional cases, such as documented technical difficulties or unforeseen circumstances, Nouviex Technologies may offer refunds or credits at its sole discretion.
3. Contact Information
If you have any questions or concerns about our cancellation and refund policy, please don’t hesitate to contact us:
Nouviex Technologies
Email: info@nouviex.com
Phone: +91 79831 35974
Nouviex Technologies reserves the right to modify this cancellation and refund policy at any time without prior notice. Please refer to our website or contact us directly for the most up-to-date policy information.
By engaging with Nouviex Technologies and initiating a project, you acknowledge and agree to abide by the terms outlined in this cancellation and refund policy.
